This is a ParagTERMS OF SERVICE
Hail Helpers (DBA of Energy Efficiency Experts)
Effective Date: [8/1/2025]

1. Acceptance of Terms

By accessing or using this website (HailHelpers.com), submitting your information, or communicating with Hail Helpers via phone, SMS, or any digital channel, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

2. Company Information

Hail Helpers is a DBA of Energy Efficiency Experts, a private company. All services, communications, and agreements are conducted under this entity.

3. Services Provided

Hail Helpers provides paintless dent repair (PDR), hail damage assessment, insurance claim assistance, and related services. Services may be performed directly or through affiliated contractors and technicians.

4. Communication Consent (TCPA & A2P 10DLC Compliance)

By submitting your information through this website, contacting us, or engaging with our services, you expressly consent to receive communications from Hail Helpers, including but not limited to:

• Phone calls (including via our toll-free number 866-545-HAIL (4245))
• SMS/text messages
• Emails
• Automated or prerecorded messages (where permitted by law)

Consent Details:

Message frequency may vary

Message and data rates may apply

Consent is not a condition of purchase

You may opt out at any time

Opt-Out Instructions:

Reply STOP to any SMS message to unsubscribe

Reply HELP for assistance

Or contact us directly at 866-545-HAIL

We comply with:

Telephone Consumer Protection Act (TCPA)

A2P 10DLC messaging standards

Carrier requirements (including AT&T, Verizon, T-Mobile policies)

5. Use of Toll-Free Number (866-545-HAIL)

Our toll-free number is used for:

Customer communication

Appointment scheduling

Service updates

Customer support

Marketing communications (only with consent)

Unauthorized use, spoofing, or misuse of our phone number is strictly prohibited.

6. User Responsibilities

By using this site or our services, you agree:

• To provide accurate and truthful information
• Not to submit false insurance claims or misleading details
• Not to misuse communication channels
• Not to engage in fraudulent, abusive, or unlawful activity

7. Insurance & Financial Disclosures

Hail Helpers may assist with insurance claims; however:

• We are not an insurance company
• Claim approvals are determined solely by your insurer
• Any statements regarding “$0 out of pocket” or deductible assistance are subject to applicable laws and regulations in your state

8. Appointment & Service Terms

Appointments are scheduled based on availability. By booking:

• You authorize us to inspect your vehicle
• You agree to communicate with your insurance provider as needed
• You understand timelines may vary based on claim approvals and repair volume

9. Limitation of Liability

To the fullest extent permitted by law, Hail Helpers shall not be liable for:

• Indirect, incidental, or consequential damages
• Delays caused by insurance processing or external factors
• Pre-existing vehicle damage not disclosed

10. Data & Privacy

Your information is collected and used in accordance with our Privacy Policy. We do not sell your personal data. Information may be shared with:

• Insurance providers
• Service technicians
• Operational partners necessary to complete your repair

11. Intellectual Property

All content on this website—including logos, branding, text, and materials—is the property of Hail Helpers and may not be copied or used without permission.

12. Compliance with Messaging Regulations

Hail Helpers maintains compliance with all applicable messaging and telecommunications regulations, including:

• TCPA (Telephone Consumer Protection Act)
• CTIA Messaging Principles
• A2P 10DLC Registration Requirements
• Carrier-specific compliance standards

We reserve the right to modify communication practices to remain compliant.

13. Termination

We reserve the right to refuse or terminate service to anyone at our discretion for violations of these terms or applicable laws.

14. Changes to Terms

These Terms may be updated at any time. Continued use of our services constitutes acceptance of any changes.

15. Governing Law

These Terms shall be governed by the laws of the State of Michigan.

16. Contact Information

Hail Helpers
Phone: 866-545-HAIL (4245)
Website: HailHelpers.com

For support or compliance inquiries, please contact us directly via phone or through our website.

By using this site or communicating with Hail Helpers, you acknowledge that you have read, understood, and agreed to these Terms of Service.